The most frequently asked questions on legal outsourcing have been answered in this section. You may contact us if you have other questions

• What is legal process outsourcing or legal outsourcing?
  

  Legal process outsourcing or legal outsourcing involves the transfer of work from attorneys, paralegals and other legal professionals to external vendors located domestically and overseas.

• Is legal outsourcing beneficial?

  Outsourcing of legal work is immensely beneficial to law firms and attorneys who wish to cut costs and increase efficiency. Due to the time difference between U.S.A, U.K and India, your paralegal in India is working overnight to ensure that your work is completed and sent to you first thing in the morning. Your turnaround time and productivity of your firm increases at reduced cost.

• Is outsourcing legal?

  The American Bar Association has permitted U.S. lawyers to outsource their work. “U.S lawyers are free to outsource paralegal work outside of the U.S to provide legal and non legal support, if they adhere to ethics rules requiring competence, supervision, protection of confidential information, reasonable fees and not assisting unauthorized practice of law.” - The American Bar Association Ethics Opinion 08-451.

• How do I protect the confidentiality of my clients?

  We will sign a confidentiality agreement with you agreeing not to disclose the information sent by you to any other source. If we find that your case conflicts with a case that we are working on, or if we receive a new case that conflicts with yours, we will inform you immediately and remove ourselves from the latter case.

• How can I be assured of the quality of the outsourced work?

  At Unicita, your case will be assigned to the attorney or paralegal or analyst with the most experience and qualification in your area of law.  You will be able to coordinate directly with the person working on your case and communicate what exactly you require the draft or research paper to include. In addition, all work is supervised by U.S. and U.K. attorneys.  If you have issues with regard to quality of work, you may contact the legal manager of Unicita at lynn.bout@unicitaconsulting.com with your complaints. We assure you that any problems that you may have will be corrected at the earliest.

• Why outsource to us?

  The Indian legal system is very similar to that of the U.S. and U.K. legal system. The attorneys in India are familiar with U.S. and U.K. law, many of whom have graduated from U.S. and U.K. universities. At Unicita, we regularly send our attorneys and analysts to the U.S and U.K for conferences and seminars on latest issues and legal topics of interest. We hire only the best in the industry with a U.S. and U.K.education or degree in U.S. and U.K. law thereby ensuring quality products. All our work is further supervised by U.S and U.K attorneys.