News

WilmerHale Reduces its Middle Office Costs - April 29, 2010

Large US law firm WilmerHale announced Monday that it is opening a new business services center in the Dayton area, employing “approximately 187 employees from existing WilmerHale offices and new employees from the Dayton area.” This may herald a new chapter in law firm middle office services, that is, how large firms go about providing the support lawyers need.

http://www.integreon.com/blog/2010/04/wilmerhale-reduces-its-middle-office-costs.html

CPA Global one of Biggest Climbers in Global Outsourcing 100 - April 28th, 2010

PA Global has achieved the highest position of any pure-play legal services outsourcing provider in the International Association of Outsourcing Professionals' (IAOP) Global Outsourcing 100 for the second year running. CPA Global was also one of the fastest climbers in the prestigious top 100 listing - which covers the leading players in all disciplines of outsourcing, including the largest IT and business process outsourcing (BPO) companies. Amongst this diverse group, CPA Global rose to 42nd place this year from 60th in 2009.

http://blog.taragana.com/pr/cpa-global-one-of-biggest-climbers-in-global-outsourcing-100-16864/

ABA Reviewing Ethics Rules, Examining Legal Outsourcing - April 21, 2010

The American Bar Association (ABA) is reviewing its Model Rules of Professional Conduct, including the rules applicable to legal process outsourcing (LPO). Integreon recently submitted formal comments to the ABA and testified at an open hearing.

http://www.integreon.com/blog/2010/04/aba-reviewing-ethics-rules-examining-legal-outsourcing.html

Accenture Gets Top Honors in IAOP’s Global Outsourcing 100

Accenture was named the world’s best outsourcing provider for the third consecutive year and TPI topped the list of leading advisors to the industry in the 2010 Global Outsourcing 100® rankings released today by the International Association of Outsourcing Professionals® (IAOP).

In order, the top Leaders are: (1) Accenture, U.S; (2) Infosys Technologies, India; (3) Sodexo, France; (4) Wipro Technologies, India; (5) IBM, U.S.; (6) ISS, Denmark; (7) Tata Consultancy Services, India; (8) ARAMARK, U.S.; (9), CSC, U.S.; and (10) Convergys, U.S.

The leading 10 advisors in order are: TPI, EquaTerra, Alsbridge, KPMG, Kirkland & Ellis, Quint Wellington Redwood, Morrison & Foerster, Baker & McKenzie, Gartner and Booz & Company.

http://www.nearshoreamericas.com/accenture-gets-top-honors-in-iaops-global-outsourcing-100/3408/

LPO Pangea3 doubled in size last year and adds 50% Mumbai seats - 20 April 2010

Legal process outsourcing (LPO) company Pangea3 has acquired 12,000 square feet of floorspace with a 165-seat capacity on a mezzanine above its existing office in Andheri earlier this month. Support staff has initially moved onto the new floor in Andheri. Plans to directly connect the mezzanine and the ground floor are currently underway.

http://www.legallyindia.com/20100420719/Legal-Process-Outsourcing-LPO/lpo-pangea3-doubled-in-size-last-year-adds-50-mumbai-seats

Foreign Law Firms case heats up: Women Lawyers Association and TN Advocates Association join; more foreign firms to be added to the list - Apr 16, 2010

The Women Lawyers Association (WLA), and TN Advocates Association have joined the writ petition filed by filed by A. K. Balaji and Association of Indian lawyers against foreign law firms. The writ petition filed before the Madras High Court not only questions the entry of foreign law firms, but also questions several aspects such as income tax to be paid by the foreign law firms on work done in India, law firms operating under the guise of legal process outsourcing (LPO) units, immigration law violations and violations of advertisement restrictions by the Bar Council of India.

http://barandbench.com/index.php?title=Foreign%20Law%20Firms%20case%20heats%20up:%20Women%20Lawyers%20Association%20and%20TN%20Advocates%20Association%20join;%20more%20foreign%20firms%20to%20be%20added%20to%20the%20list&page=brief&id=646&gn=0

Baker & McKenzie using external firms to recover unpaid fees - 15 April 2010

US and City firm Baker & McKenzie has begun instructing external law firms to recover unpaid legal fees owed to it by clients. The firm has instructed each of its practice areas to pay external firms to act on fee recovery issues, bringing to light the current difficulties faced by leading corporate law firms in getting clients to pay their bills. The firm is understood to have begun sending fee recovery work to Baker & McKenzie Global Services Manila (GSM), its offshore facility in the Philippines.

http://www.lawgazette.co.uk/news/baker-amp-mckenzie-using-external-firms-recover-unpaid-fees

‘Involuntary Law Firms’ Turn to Outsourcing for Business Help

The tight job market for lawyers is forcing more of them to start their own law firms, boosting the outlook for individuals and companies that help with the business aspects of a law practice. Business is booming for Executive Suites of Minnesota. Wayne Freeman, whose family runs the business, said the company has rented real and virtual space to 27 small and solo law firms in the past year and a half. Lawyer marketing coach Terrie Wheeler now has 250 online clients who pay $750 to $1,250 a year for her services. She also offers in-person consulting for $10,000 to $12,000 a year, according to the newspaper.

http://www.abajournal.com/news/article/involuntary_law_firms_turn_to_outsourcing_for_business_help/

LPO booms in India – April 2010

Patent filings are a significant part of IP and a lot of it is happening through patent service outsourcing in India, i.e. a lot of back ground work for numerous patents being filed by other countries, are being done in India. Earlier, there were about 50 vendors offering patent services from India. As of now, US accounts for 60 percent of the work and IP currently accounts for over 45 percent of the LPO market and is expected to lead the growth in this sector in the next three to five years. India hardly has any other competitor in this field, especially for patents being filed in English. Eastern Europe is the frontrunner in multilingual patent outsourcing service. Philippines, too, is doing some low end work.

http://www.offshoringtimes.com/Pages/2010/BPO_news2897.html

Microsoft Utilizes Integreon Legal Process Outsourcing (LPO) services to gain efficiencies while reducing costs - April 6, 2010

Integreon, the global leader in integrated knowledge process outsourcing (KPO) and legal process outsourcing (LPO), announced that Microsoft Corp. is utilizing Integreon to provide legal support services, including contract review and offshore document review. Through this relationship, Microsoft has reduced contract turnaround time by 20 percent and increased on-time delivery of contracts to an impressive 99.5 percent.

http://www.marketwatch.com/story/microsoft-utilizes-integreon-legal-process-outsourcing-lpo-services-to-gain-efficiencies-while-reducing-costs-2010-04-06?reflink=MW_news_stmp

Indian LPO defends Ali G US libel claim for fraction of cost of Wall Street firms - 09 April 2010

Mysore-based legal process outsourcing (LPO) company SDD Global has successfully defended an $800,000 California Court of Appeal libel claim against comedian Sacha Baron Cohen, the creator of comedy characters Ali G and Borat. SDD Global head of operations Sanjay Bhatia said that this proved that LPOs did not just deal in low level legal work. "All research, writing and drafting was done at SDD Global, with SmithDehn."

http://www.legallyindia.com/20100409678/Legal-Process-Outsourcing-LPO/indian-lpo-defends-ali-g-us-libel-claim-for-fraction-of-cost-of-wall-street-firms

Foreign firms deliberate strategy in Chennai writ, await outcome of postponed hearing - 09 April 2010

The first hearing in the Chennai writ petition against foreign firms will be held today, after having been postponed from yesterday as the bench failed to convene for a post-lunch session. The firms mentioned in the affidavit are, in the order listed: Rouse; Ashurst; Kelley Drye & Warren; Kennedys; DeHeng Law Office; White & Case; Linklaters; Freshfields Bruckhaus Deringer; Allen & Overy; Clifford Chance; Wilmer Hale; Shearman & Sterling; Herbert Smith; Slaughter and May; Hogan & Hartson; Davis Polk & Wardwell; Eversheds; Akin Gump Strauss Hauer & Feld; Paul, Weiss, Rifkin, Wharton & Garrison; Norton Rose; Pillsbury Winthrop Shaw Pittman; Wilson Sonsini Goodrich & Rosati; Arnold & Porter; Covington & Burling; Perkins Coie; Loyens & Loeff; Freehills; Clayton Utz; Mayer Brown; Clyde & Co; and Bird and Bird. Integreon is the only named LPO provider on the list.

http://www.legallyindia.com/20100409677/Law-firms/foreign-firms-deliberate-strategy-in-chennai-writ-await-outcome-of-postponed-hearing