News

Mahindra Satyam BPO Partners With Direct Channel Holdings - 30 June 2010

Mahindra Satyam BPO has partnered with Direct Channel Holdings, a leading South African BPO company, allowing the South African firm to extend its service offerings to its already extensive domestic customer base, to meet today's complex business challenges, professional services including business process consulting, knowledge process outsourcing, finance and accounting outsourcing, human resource outsourcing, legal process outsourcing, business intelligence (BI), data analytics and other consulting expertise, now forms part of Direct Channel service offering. The Indian firm will extend its service to its global client base, for services such as inbound and outbound call centre services and a range of other transaction based back-office services.

http://www.stockmarketsreview.com/news/18290/

Integreon Named a “Cool Vendor” in Business Process Services – 28 June 2010

Integreon, the largest global provider of integrated research, legal and business solutions to professionals, today announced that it was recognized by Gartner as one of four innovative, impactful and intriguing companies offering business process services. Gartner, the world’s leading information technology research and advisory company, named Integreon a “Cool Vendor” in the March 31, 2010 research report, “Cool Vendors in Business Process Services, 2010.” Integreon is a global provider of integrated research, legal, discovery and business solutions with a workforce of nearly 2,000 people. The company serves clients through a mix of onshore and offshore delivery centers located in the United States, United Kingdom, China, India, the Philippines and South Africa, as well as with global teams that work on-site at clients’ locations around the world.

http://cms.sys-con.com/node/1447165

Overlegen Services and Scriboard form Strategic Alliance to provide quality legal support services – June 2010

The convergence of a legal process industry and a law firm took a significant step forward as Overlegen Services and Scriboard announced a strategic alliance based on the shared vision to provide high quality legal support services at extremely affordable pricing. Overlegen Services is a legal process outsourcing company based at New Delhi which is spread across 15, 000 sq. ft. with capacity of 300 seats. It provides services in the areas of services in areas of litigation support , legal research, contract management, conveyancing support, intellectual property services and corporate due diligence.

http://www.prlog.org/10745549-overlegen-services-and-scriboard-form-strategic-alliance-to-provide-quality-legal-support-services.html

India foils Chinese bid to patent 'pudina' - Jun 24, 2010

India has foiled a major Chinese bio-piracy bid to patent the use of medicinal plants 'pudina' (mint) and 'kalamegha' (andrographis) for the treatment of H5N1 avian influenza or bird flu. The Council of Scientific and Industrial Research (CSIR), with the help of India's Traditional Knowledge Digital Library (TKDL), dug out formulations from ancient Ayurveda and Unani texts, dating back to the 9th century, to show that both 'pudina' and 'kalamegha' have been widely used in India since ages for influenza and epidemic fevers. After receiving exhaustive evidence from CSIR that confirmed India's stand, the European Patent Office (EPO) on June 10 cancelled the decision to grant patent to Livzon, a major Chinese pharmaceutical company, on the medicinal properties of pudina and kalamegha for treating bird flu.

http://timesofindia.indiatimes.com/india/India-foils-Chinese-bid-to-patent-pudina/articleshow/6084091.cms

White House Battles Trademark, Copyright Infringement - June 23,2010

The Obama administration has launched an effort to protect intellectual property by working across agencies and nations to fight civil and criminal violations of trademark and copyright infringement. The Joint Strategic Plan for Intellectual Property Enforcement hopes to ease some of these violations by calling for better communication between law enforcement agencies and those affected by copyright and trademark infringement. It also aims to enhance the collaboration between international organizations and law-enforcement officials and the United States to crack down on IP violations, as well as to dedicate agency resources to improving data collection to enforce infringement laws.

http://www.informationweek.com/news/government/policy/showArticle.jhtml?articleID=225701152

India Scores More Big Outsourcing Contracts - June 17, 2010

Microsoft has entered into a deal with Wipro Technologies, where Wipro will provide global legal process outsourcing services for Microsoft’s IP portfolio. Singapore Exchange Ltd., which operates Singapore’s derivatives and securities exchange, signed a five-year-deal with HCL Technologies Ltd. where HCL will provide SGX with infrastructure support and management services as part of the exchange’s so-called Reach initiative. Tata Consultancy Services said it has signed a multi-year outsourcing contract with Telenor Norway, where TCS will help it with application maintenance and development services and work to update its application portfolio across fixed, mobile, data warehouse and accounting system domains. Accenture has been awarded a six-year deal with the North American operations of Henkel. And finally, Quippo-WTTIL signed a five-year, multi-million-dollar outsourcing contract to IBM to overhaul its technology infrastructure, including the management of hardware, email and software applications.

http://advice.cio.com/beth_bacheldor/10714/india_scores_more_big_outsourcing_contracts

India Scores More Big Outsourcing Contracts - June 17, 2010

Microsoft has entered into a deal with Wipro Technologies, where Wipro will provide global legal process outsourcing services for Microsoft’s IP portfolio. Singapore Exchange Ltd., which operates Singapore’s derivatives and securities exchange, signed a five-year-deal with HCL Technologies Ltd. where HCL will provide SGX with infrastructure support and management services as part of the exchange’s so-called Reach initiative. Tata Consultancy Services said it has signed a multi-year outsourcing contract with Telenor Norway, where TCS will help it with application maintenance and development services and work to update its application portfolio across fixed, mobile, data warehouse and accounting system domains. Accenture has been awarded a six-year deal with the North American operations of Henkel. And finally, Quippo-WTTIL signed a five-year, multi-million-dollar outsourcing contract to IBM to overhaul its technology infrastructure, including the management of hardware, email and software applications.

http://advice.cio.com/beth_bacheldor/10714/india_scores_more_big_outsourcing_contracts

Ten years on, 800% growth and counting... - June 14, 2010

The business process outsourcing (BPO) industry in India has grown almost 9 times from US$ 1.6 bn to US$ 14.7 bn over the last decade. This works out to an average annual growth rate of 25% over this period. The BPO industry currently employs 1 m people, also providing indirect employment to 3.5 m. Several new upcoming areas such as procurement services, healthcare outsourcing, and knowledge services have been introduced. Knowledge Process Outsourcing (KPOs) offers services such as research and analytics, legal process outsourcing, financial research and data management is expected to aid growth of the overall industry in the future.

http://www.equitymaster.com/detail.asp?date=6/14/2010&story=4

Wipro Partners with Microsoft to Deliver Global Legal Process Outsourcing Efficiencies – 14 June 2010

Wipro Technologies, announced that its Business Process Outsourcing division has partnered with Microsoft Corporation to provide global Legal Process Outsourcing for Microsoft’s Intellectual Property portfolio. Microsoft previously had used a mix of in house resources, outside law firms and offshore vendors to perform these IP services. Moving to Wipro, with its extensive BPO experience, international reach and global delivery capabilities ensured not only efficiency but also consistency in the way Microsoft does business.

http://in.advfn.com/news_Wipro-Partners-with-Microsoft-to-Deliver-Global-Legal-Process-Outsourcing-Effici_43214461.html

CPA Global to hire 2,000 lawyers in India by 2011 - Jun 05, 2010

CPA Global intends to hire about 2,000 lawyers in India over the next two years as it sees an increase in the number of litigation and transaction (merger & acquisitions) support work coming from the US market. The $1-billion legal process outsourcing (LPO) firm would hire 500 lawyers in 2010 and the rest in 2011. At present, CPA has about 750 lawyers based out of its delivery centres in Noida and Gurgaon.

LPO providers in India are witnessing increase in work from the US market. Recently, Pangea3 said it intends to hire 100 lawyers in India in the coming six months. Pangea3 already has about 450 lawyers in India.According to Nasscom Market Research, LPO industry is estimated to cross $6 billion by 2010 and reach $15 to $20 billion by 2015.

http://www.financialexpress.com/news/CPA-Global-to-hire-2-000--lawyers-in-India-by-2011/629636/

Pangea3 hires 18 from campus, will pump Rs 48 crore into Delhi to outgrow Mumbai - 04 June 2010

Legal Process Outsourcing (LPO) company Pangea3 has hired 18 students through campus placements this year, as the company has moved into larger Delhi office and plans to grow the location with significant investment. The LPO has budgeted to spend Rs 48 crores over the next two years towards the development of its new office, located in Noida's sector 58 and with staff having transferred from its old Delhi satellite office in January. The new centre will discharge full services including corporate and risk management compliance while earlier it had only been delivering patent analytics, patent prosecution services, litigation and electronic discovery services from Delhi.

http://www.legallyindia.com/20100604922/Legal-Process-Outsourcing-LPO/pangea3-hires-18-from-campus-to-pump-rs-48-crore-into-delhi-to-outgrow-mumbai

Rio Tinto and CPA Global celebrate first anniversary of landmark legal outsourcing deal in India - 03 June 2010

Leading global mining company Rio Tinto and CPA Global celebrated the first anniversary of their landmark legal outsourcing deal. The agreement between Rio Tinto and CPA Global, one of the world’s leading providers of legal services outsourcing (LSO), is widely recognised to have put the LSO industry on the map and focused attention on India as a major international centre for such work. However, the agreement has extended far beyond India, with CPA Global undertaking work for Rio Tinto in a number of other jurisdictions, and already helping reduce Rio Tinto's annual legal spend by more than $14 million.

http://www.cpaglobal.com/media_centre/press_releases/4565/rio_tinto_and_cpa_global_celeb

Legal Process Offshore Outsourcing (LPO) and the Great Recession - JUNE 3, 2010

Evalueserve, a global research and analytics firm, conducted a study on the state of the Legal Process Offshore outsourcing (LPO) industry, forecasting the industry’s revenue and growth potential in its white paper titled “Legal Process Outsourcing – Hype vs. Reality”. They now have an update on the current landscape and the potential of the LPO industry, especially in light of the recent developments mentioned above.

Evalueserve provides knowledge services to a global client base of Fortune 5000 companies. Evalueserve’s expertise covers areas such as Financial and Investment Research, Business Research, Market Research, Intellectual Property, Data Analytics and Knowledge Technology Services.

http://www.patentbaristas.com/archives/2010/06/03/legal-process-offshore-outsourcing-lpo-and-the-great-recession/

Legal System Outsourcing Developments - June 2nd, 2010

According to the 2010 LPO forecasts by Integreon, the biggest LPOs will get to 500+ lawyers working on file review, contract management, and mission projects and some smaller sized providers will exit the current market altogether. Chicago based self-sufficient legal process outsourcing advisory firm Fronterion states that foremost LPO location, India will face competition from emerging nations like South Africa and the Philippines. It in addition keeps that the India is currently the leading geography for legal outsourcing techniques with over 85 per cent of offshore legal entrusting.

http://www.offsite-backup.com.au/blog/data-security/legal-system-outsourcing-developments-1376/

Legal Forest Releases 2010 Market Report on the Legal Process Outsourcing (LPO) Industry - 2 June 2010

Legal Forest has released the 2010 version of its market report on the Legal Process Outsourcing (LPO) industry. Past subscribers have included Fortune 500 companies, US AmLaw 100 law firms and UK Magic Circle law firms. The Legal Forest report is a one-of-a-kind document written by industry insiders, including Robert H. Lee, who has served as VP of Operations at Intellevate, an LPO company with offices in the US and India that was acquired by CPA Global. Legal Forest is a consulting group that focuses on legal industry operations management, including outsourcing (LPO).

http://www.businesswire.com/portal/site/home/permalink/?ndmViewId=news_view&newsId=20100602005574&newsLang=en